As our products are perishable, all food sales are final. Sky Valley Foods (as defined below) will replace any item(s) in the unlikely event that they might be damaged or spoiled during transit or in the event of an incorrect order. To make sure that you are satisfied with the product you receive, please inspect the contents as soon as your order arrives. Sky Valley Foods is not responsible for damage or loss as a result of shipments being returned to the freight location or being undeliverable as a result of incorrect address information you supply to us, or for inability of a recipient to receive the package on the day you specify that it should be delivered. You are responsible for making necessary arrangements beforehand to receive delivery of the products. We are not responsible for products after delivery has been made. Shipping/handling charges are not refundable. Refunds can only be credited to the originating credit card.
For more information, please contact our Customer Satisfaction team at firstname.lastname@example.org.